Assistants are now more process oriented, Users can now triangulate their NEXT data with the web + 5 more

Assistants are now more process oriented

Here's what's new in NEXT this week - powerful improvements to help you get even more out of your AI-driven workflows!

Previously, configuring assistants was flexible but lacked guidance, causing mixed outcomes. Now, we've baked in best practices by letting you define precise AI actions for specific scenarios. Your assistants just got smarter - and easier to manage.

Users can now triangulate their NEXT data with the web 🎉

AI Threads have expanded their capabilities! If your question requires external context, NEXT seamlessly fetches public data from the web - from forums, industry reports, and benchmarks - to provide comprehensive answers. Level up your insights by combining your data with the world's knowledge.

Threads can now pull data from Confluence 🎉

Say hello to our new Atlassian integration! AI Threads can dynamically search and incorporate Confluence pages alongside Jira issues. Accessing internal knowledge bases and tickets just became effortless, keeping your entire team's information seamlessly connected.

Users can now abort agent execution 🎉

Ever felt your agent was heading off-course? No problem! With our new stop button, instantly pause execution to refine or add context before resuming. Stay in control, every step of the way.

Recordings now support speaker-level insights 🎉

We've supercharged recording analysis by adding rich, speaker-level context:

• Configure job titles per speaker: Instantly understand who said what, in the context of their organizational role.
• Speaker context in highlights: Easily track the origin of every highlight with clear speaker labeling, both in the highlight library and detailed dialogs.
• Advanced tagging by speaker attributes: Use advanced queries (contributor_name:xxx, contributor_title:xxx) to assign personas automatically and gain deeper insights from interviews.

Salesforce integration supports server-to-server authentication 🎉

Integrating Salesforce just became simpler and more secure! NEXT now supports Salesforce's recommended OAuth Client Credentials flow, enabling seamless server-to-server integration. Streamline your Salesforce workflow without user-level complications.

Import reviews directly from Google Play 🎉

Stay ahead of the curve by automatically importing user reviews from Google Play. Instantly capture and analyze Android user feedback right within NEXT, keeping your team tuned in to your users’ experiences.

Stay tuned for more exciting updates next week - happy exploring!