At a glance
At NEXT AI, we believe artificial intelligence should be developed and deployed responsibly. This policy outlines the principles that guide our product development, engineering, and client use of NEXT AI. It complements the NEXT AI Supplementary Terms that form part of our customer agreements.
Policy principles
Human Oversight
NEXT AI is designed to augment, not replace, human judgment. All outputs are intended to support decision-making, with human users retaining control and accountability for actions taken.
Privacy & Security
Customer data is never used to train foundation models.
All data is encrypted in transit and at rest.
Data handling follows GDPR and other applicable regulations
Transparency
Outputs are traceable to source data whenever possible.
Known limitations of AI (e.g., potential inaccuracies or incompleteness) are communicated clearly.
Fairness & Non-Discrimination
NEXT AI is not designed to make decisions about individuals. We actively work to reduce bias in outputs and restrict use cases that may cause harm or discrimination.
Accountability
NEXT accepts responsibility for how its systems are built, deployed, and maintained. Clear escalation paths exist for client concerns, complaints, or requests for redress.
Compliance & Standards
We align our practices with relevant laws, industry standards, and partner codes of conduct (e.g., Microsoft Azure OpenAI).
Continuous Improvement
New AI advancements are incorporated responsibly, with security and ethics reviews.
Feedback from clients is converted into evaluations (“Evals”) and informs ongoing product improvements.