New and improved one-click prompt templates 👌, Sanitize recordings to comply with PII data retention policies & GDPR commitments 🔒

New and improved one-click prompt templates 👌

Quickly summarizing an interview? Writing a bug report? Or creating an implementation ticket for your development team? Our latest one-click AI prompt templates on recordings and highlights make this a breeze and will greatly boost your productivity 🚀

Wherever you are in the app, you can simply click the "sparkles" on a recording or highlight to find prompt templates that can be triggered with a single click. They let you start the chat while feeding the selected highlight or recording to the AI chat as context. And we have just added a few amazing new prompt templates. Go to NEXT today or sign up and try it out yourself!

Sanitize recordings to comply with PII data retention policies & GDPR commitments 🔒

In the world of product discovery and UX research, the importance of data privacy cannot be overstated. This is especially true when dealing with personal data such as audio and video recordings. UX researchers often gather this type of data to gain deeper insights into user behavior and enhance the customer/user experience.

Audio and video recordings of customer interactions are forms of personal data and are protected under privacy laws such as the General Data Protection Regulation (GDPR). These laws mandate that such data should be handled with utmost care to protect the privacy and rights of individuals. Violations can result in severe penalties, reputational damage, and a loss of user trust. Therefore, it's crucial to have an efficient way to manage and protect this data.

To aid in this critical aspect of data privacy, NEXT now offers data sanitization of recordings.

This new feature lets you remove the media from recordings and related highlights and stories with a single click, while holding onto the essential text part (transcript). This lets you respect the data retention policies and commitments made to your interviewees, without compromising on customer insights you've collected🙌

The way it works is simple. Just select one or multiple recordings on the recordings overview page, click the […] at the bottom of the page and click "Sanitize". NEXT will do the rest for you.

For more information about recording sanitization, check out this help article.