Beautiful icons everywhere ❤️, Faster loading times for recordings 💨 + 1 more

Beautiful icons everywhere ❤️

We just gave NEXT an all-new icon set - making the app feel more modern and breezy! Log in to NEXT and experience it see the new icons and look-and-feel in real-life.

Faster loading times for recordings 💨

Nobody likes waiting, so we just made a few major speed improvements for loading times of recordings and highlights. When you now open a recording, the highlights and transcript will load simultaneously and a lot faster than before.

Speaker names are now shown in the highlights 🙋‍♀️

The most relevant highlights the AI generates, or that you create manually, are likely those that reflect the customer’s voice. To help you quickly identify the speaker tied to a highlights, we now show you the speaker’s name in the highlight lister. Just open any recording that contains highlights, find the highlights in the left-bottom corner of the screen and see the names of the speakers appear. Keep in mind, if you did not name speakers in your transcript just yet, make sure to add them in the transcript.