Dashboard-wide average ratings, Agentic RAG super-charges Threads + 3 more

Dashboard-wide average ratings

You can now see a single, easy-to-read average rating for every dashboard focus. Numeric scores flow in automatically from your App Store reviews and survey tools - including Qualtrics, Usabilla and Mopinion (where NPS comes in as the rating). Because we import all responses - not just the ones with comments - the metric mirrors the full voice of your users. Drop the new “Rating” chart onto any dashboard card to track sentiment at a glance.

Agentic RAG super-charges Threads 🎉

Threads just leveled-up to a fully agentic Retrieval-Augmented Generation workflow, powered by our in-house MCP server. Behind the scenes, specialized agents now:

• Pull highlights in parallel, per tag
• Generate themes on-the-fly
• Bundle clusters, annotations and transcripts in a single shot

The result? Faster answers, richer context and a rock-solid foundation for future AI features. Explore, experiment and share anything unusual via the tech-dept board - we’re eager for your feedback!

AI-authored titles & descriptions for manual highlights 🎉

Manual highlights are no longer second-class citizens. NEXT AI now crafts an optimized title and a meaty description the moment you finish clipping. Richer metadata means smarter downstream tagging, clustering and Thread results, all while saving you precious editing time.

Speaker-aware highlight text 🎉

Dialog now reads like…dialog. Highlight transcripts preserve speaker turns as separate paragraphs, so spotting the back-and-forth—and quoting it—takes zero effort.

Slack bot answers with evidence links 🎉

Ask the @NEXT bot a question and it will not only answer but also drop direct links to the supporting highlights. Insight meets instant traceability - without leaving Slack.

Stay tuned for next week’s batch, and as always, let us know what you think!