A full Automation engine lands in NEXT, Natural-language date focus in Threads + 3 more

A full Automation engine lands in NEXT

Here’s what shipped this week - short, sweet, and packed with power-ups.

Automations just leveled up from simple trigger→action rules to multi-step workflows. Chain multiple triggers and actions, design flows visually, and pass data between steps with variables.
A few ideas to try:

• Weekly digest: time-based trigger → AI Query → Send email
• GitHub triage: “Issue created” trigger → AI Query → Comment on issue

Natural-language date focus in Threads 🎉

Go beyond fixed filters. Ask Threads for “Month of Oct,” “Last 10 days,” or “Q3 ’24,” and it’ll focus precisely on that timeframe - no manual fiddling required.

CSV upload API: massively faster & more scalable 🎉

Bulk-importing highlights now flies - even at thousands or tens of thousands of rows.
Heads-up: we aligned CSV column names with the API (e.g., accountName → account_name). Check the docs for the full list of accepted fields: https://help.nextapp.co/en/articles/9996257-mass-upload-highlights-csv

Mopinion integration: access raw quantitative data 🎉

Alongside qualitative insights, you can now pull the raw responses to multi-choice questions from Mopinion reports - directly inside AI Threads - for richer, mixed-methods analysis.

Front integration: delayed imports & cleaner threads 🎉

Set a grace period before archived conversations are imported from Front, so reopens don’t slip through. We also stop importing Front comments to keep internal notes separate from user feedback.

That’s a wrap for this week - more improvements are already in the works. If you try any of these, we’d love to hear how they help your workflow!