Vulnerability disclosure
Moodi Mahmoudi avatar
Written by Moodi Mahmoudi
Updated over a week ago

NEXT has a formally documented Responsible Disclosure Policy to govern how security researchers should raise security concerns with us, and how we will respond.

Data security is a top priority for NEXT, and we believe that working with skilled security researchers can identify weaknesses in any technology.

If you believe you’ve found a security vulnerability in our service, please notify us; we will work with you to resolve the issue promptly.

Disclosing a weakness

If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at We will acknowledge your email within ten business days.

Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within one week of disclosure.

Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the NEXT service. Please only interact with accounts you own or for which you have explicit permission from the account holder.


While researching, we’d like you to refrain from:

  • Distributed Denial of Service (DDoS)

  • Spamming

  • Automated penetration tests or vulnerability scans

  • Social engineering or phishing of NEXT employees or contractors

  • Any attacks against NEXT's physical property or data centers

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