NEXT has a formally documented Responsible Disclosure Policy to govern how security researchers should raise security concerns with us, and how we will respond.
Data security is a top priority for NEXT, and we believe that working with skilled security researchers can identify weaknesses in any technology.
If you believe you’ve found a security vulnerability in our service, please notify us; we will work with you to resolve the issue promptly.
Disclosing a weakness
If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at security@nextapp.co. We will acknowledge your email within ten business days.
Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within one week of disclosure.
Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the NEXT service. Please only interact with accounts you own or for which you have explicit permission from the account holder.
Exclusions
While researching, we’d like you to refrain from:
Distributed Denial of Service (DDoS)
Spamming
Automated penetration tests or vulnerability scans
Social engineering or phishing of NEXT employees or contractors
Any attacks against NEXT's physical property or data centers