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Extract cleaner product feedback, create raw memories from workflows

Turn product reviews and social feedback into cleaner, structured records​

You can now use the Product review extraction agent to turn product reviews and product-focused social posts into structured records with more consistent coverage. The agent handles both longer reviews and short posts, and separates comments containing multiple points so individual pieces of feedback are easier to analyze.

How to use:

  1. Open Settings > Prepare with AI > Extract Memories
  2. Choose Product review as the extraction agent

Extraction agent menu with Product review selected

Learn more about memory extraction.

Create the right type of memory from a workflow​

Workflows can now distinguish between raw and consolidated memories, so you can use workflows for extraction processes without treating every memory they create as a consolidated summary. Existing memories, workflows, and views that used the previous workflow-memory syntax have been updated automatically.

How to use:

  1. Add or open a Store memories step in a workflow.
  2. Choose whether the step should create a Raw memory or Consolidated memory.
  3. Configure the memory fields and save the step.

Store memories workflow step with options for consolidated and raw memory types

Learn more about workflows.