New Year, New NEXT
With NEXT, bringing the customer into every product decision has never been easier. We're starting 2023 with some major product announcements to help you double down on the customer:
83 posts tagged with "UX"
View All TagsJanuary 2023
September 2022
@-mention your teammates to share highlights 💌
Sharing highlights with your teammates just became a whole lot easier. From now on, simply @-mention someone in who's part of your team in the highlight description. NEXT will automatically send the highlight via email to the person you mentioned. To view the highlight, click "View highlight" in the email
March 2022
Share deep links to highlights
Highlights are extremely relevant pieces of data that often need to be shared with others in your team. However, sharing just the highlight is not enough. To fully understand the highlight, you'll need the context of the transcript in which it was found