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Import Modjo calls

Ronny avatar
Written by Ronny
Updated this week

Why integrate with Modjo?

Each source adds a new dimension of customer truth. Modjo contributes the sales perspective (discovery, objections, negotiation) that complements survey/review signals, and support conversations already flowing into NEXT AI. Together these streams build a richer, cross-functional picture of customer needs - so product and GTM teams automate the right workflows with the evidence attached.

Connect Modjo

  1. In Modjo (admin): obtain API credentials

  2. In NEXT AI: profile photo (top right) β†’ Settings β†’ Integrations β†’ Modjo β†’ Connect and paste your credentials.

  3. Create a aubscription to configure filters and sampling.

Importing Modjo call

Once your Modjo account is connected, NEXT can automatically import new Modjo calls into one of your Teamspaces.

When setting up Auto-import, you can define a filter so only calls matching specific criteria are imported. This is useful for bringing in only certain segments, industries, regions, or opportunities.

Using filters

The filter is a single text field that lets you describe which calls to import using Modjo. You can filter on most fields from Modjo call metadata or linked Salesforce data (e.g., account name, deal name).


Examples of field names you might use:

  • duration

  • provider

  • language

  • speakers.email

  • tags

Basic examples

  • Only import calls recorded through Aircall

    provider:aircall
  • Import calls recorded in French that lasted at least 15 minutes

    language:fr-FR AND duration:>=900
  • Import calls longer than 15 minutes

    duration:>=900
  • Import calls where Alex was one of the speakers

    speakers.email:"alex@company.com"

Tips for writing filters

  • Field names must match exactly what appears in your Gong/Salesforce data

  • AND narrows results (both conditions must match)

  • OR broadens results (either condition can match)

  • Use parentheses to group conditions:

    (condition1 AND condition2) OR condition3
  • Use > >= < <= for numbers and dates

  • Use * as a wildcard:

    provider:air*

For the full search syntax, see the Lucene Query Syntax documentation.

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