What's new in NEXT.
We've simplified the process of creating a new teamspace with a single-click experience. Just click the "Create teamspace" button on the Home page in NEXT, and you're ready to go! If you're feeling adventurous and want to check out our templates, don't worry – they're still available! Just click on the "Templates" button and you can browse our template library to find the perfect fit for your needs
Sharing key customer moments has never been easier! With the latest update, stories can now be shared with anyone. This includes people within Teamspace, others in your NEXT workspace, and even those who don't have a NEXT account
You can now easily re-order highlights in your stories to help bring across your message better than ever before. Reorder highlights to create a storyline that resonates with your team and stakeholders and share, share, share
With our latest update we’ve renamed "Projects" to "Teamspaces" – a name that better reflects the ongoing nature of product discovery and research. Typically, a teamspace is created for all the discovery work that a team carries out for a product. But, you can also create a separate teamspace for each product area, epic, or story that you're working on
We're excited to share that we've launched an all-new navigation experience for NEXT! This improvement helps simplify access to core features like Recordings, Highlights, and Stories
With our latest update we’re introducing "Stories", which allow you to stitch together multiple highlights into digestible, share-ready videos. Whether you're sharing with teammates via Slack or Microsoft Teams, linking into a presentation, or embedding in backlog items in Jira or Azure DevOps, Stories help you bring the customer into every product decision and team meeting
We're excited to introduce "Recordings" to NEXT! Say goodbye to poor transcription performance when using notes – with "Recordings", you can upload any audio or video file on the dedicated "Recordings" page and have it transcribed in just minutes
With NEXT, bringing the customer into every product decision has never been easier. We're starting 2023 with some major product announcements to help you double down on the customer:
Following along the transcript while listening to your audio or video recording has never been easier! We're introducing karaoke mode, which marks every word in the transcript as you're listening to a recording. Karaoke mode is especially helpful while your highlighting and trying to clip very specific pieces of your interview
From now on, NEXT helps you identify positive or negative emotions in your customer interactions faster than ever before with AI-based sentiment analysis on the speaker level