What's new in NEXT.
With our latest update we’ve renamed "Projects" to "Teamspaces" – a name that better reflects the ongoing nature of product discovery and research. Typically, a teamspace is created for all the discovery work that a team carries out for a product. But, you can also create a separate teamspace for each product area, epic, or story that you're working on
We're excited to share that we've launched an all-new navigation experience for NEXT! This improvement helps simplify access to core features like Recordings, Highlights, and Stories
With our latest update we’re introducing "Stories", which allow you to stitch together multiple highlights into digestible, share-ready videos. Whether you're sharing with teammates via Slack or Microsoft Teams, linking into a presentation, or embedding in backlog items in Jira or Azure DevOps, Stories help you bring the customer into every product decision and team meeting
We're excited to introduce "Recordings" to NEXT! Say goodbye to poor transcription performance when using notes – with "Recordings", you can upload any audio or video file on the dedicated "Recordings" page and have it transcribed in just minutes
With NEXT, bringing the customer into every product decision has never been easier. We're starting 2023 with some major product announcements to help you double down on the customer:
Following along the transcript while listening to your audio or video recording has never been easier! We're introducing karaoke mode, which marks every word in the transcript as you're listening to a recording. Karaoke mode is especially helpful while your highlighting and trying to clip very specific pieces of your interview
From now on, NEXT helps you identify positive or negative emotions in your customer interactions faster than ever before with AI-based sentiment analysis on the speaker level
Naming speakers in a transcript makes it much easier to follow and interpret the transcript. We just made renaming speakers a lot more intuitive. From now on, you can simply click on a speaker in the transcript (e.g. "Speaker 1") and rename it everywhere at once
Sharing highlights with your teammates just became a whole lot easier. From now on, simply @-mention someone in who's part of your team in the highlight description. NEXT will automatically send the highlight via email to the person you mentioned. To view the highlight, click "View highlight" in the email
Over the past months, our users continuously shared with us the need to describe, share and discuss highlights they create in their audio- and video transcripts. They taught us: "Highlights aren't the interpretation of my work, but merely the marking of important text that needs to be interpreted, described, shared, and discussed with the team – this will increase our shared understanding of our users and customers."