What's new in NEXT.
NEXT AI's chat can be an amazing productivity booster, especially if you can easily trigger the chat from the right context from anywhere, anytime. That's why we're introducing single-click AI actions on recordings and highlights. With a single click, you can now simply ask AI to summarize recordings, extract user pains from an interview, create a bug report from a highlight, and much more – all with one click
Your privacy and security is our #1 priority and we want to make sure AI is available for all our customers. Therefore, we're thrilled to announce that Admin users of Enterprise customers can now choose how they want to deploy our AI capabilities, either via OpenAI (US) directly or via Microsoft Azure (West Europe). This enterprise feature make compliance to your organizations guidelines on AI and data residency a lot easier
NEXT AI offers tremendous productivity gains for researchers, with transcription, automatically identifying key customer moments, and more. However, that's just part of the value! Across the board, we see that UX research is incredibly understaffed in product teams. Research shows that for every 8 members of a product team, there's only 1 UX researcher. And this researcher can never be in every single decision meeting. Therefore, to make customer insights go further and have more impact, it's key to make them accessible to anyone in the team. Until today, there was never an easy, meaningful way to do that
We're excited to announce NEXT AI NEXT AI accelerates the entire research & discovery flow from interview to insight. It will let you do more, faster, and better product discovery while reducing your time and effort by up to 85%. You can think of NEXT AI as your discovery assistant. It transcribes, analyzes, identifies, tags, and summarizes insights from your customer interactions, like interviews or usability tests
Our latest update brings a fresh new look and feel to the Highlights Library. Browsing and managing your highlights has never been easier, thanks to a variety of new features that make it simpler than ever to find what you need
Our latest update adds a long-awaited feature: search in transcripts. You can now search for any word in your transcript and quickly find relevant topics. No more endless scrolling and wasting time
Exciting news! We've just launched a new feature that makes it easier to manage SAML users inside NEXT. Admin users can now activate or deactivate both SAML and non-SAML users without leaving NEXT and navigating to the company's active directory
Great news! We're always looking for ways to make things easier for our users, and we're happy to announce that Admin users can now set up an SSO connection with NEXT more easily than ever before
When uploading and transcribing a recording, NEXT automatically identifies the correct language. However, strong accents may pose a challenge for AI language recognition, and in those case it may need a little help
We've been hard at work improving the speed of NEXT, and we're thrilled to announce some amazing improvements that will make your experience even better