What's new in NEXT.
Includes Settings indicate now which tags are assigned by Jobs; Highlight Search suggests now the tagor option; Threads more predictably narrow down on tags and dates.
Includes User-Selectable Data Sources; Faster Suggest Search; CSV Highlight Upload Supports More File Encodings; and 3 more updates.
Includes Improved Thread Sharing Experience; Import Jira Custom Fields; Advanced Filtering for Gong Imports; and 1 more update.
Includes Import transcripts from Gong; Import conversations from Khoros forums; Usabilla integration now supports campaigns and widgets; and 1 more update.
Includes A full Automation engine lands in NEXT; Natural-language date focus in Threads; CSV upload API: massively faster & more scalable; and 2 more updates.
Includes Sharper Feedback Type Taxonomy; Instant Text Previews in Cluster Dialog; AI Clusters Speak Your Team’s Language.
Includes Upload files directly to your Thread; Connect Google Drive folders for always‑fresh context; Dive deeper into cluster insights; and 3 more updates.
Includes Assistants are now more process oriented; Users can now triangulate their NEXT data with the web; Threads can now pull data from Confluence; and 4 more updates.
Includes Configure Scheduled Automation Run Time; Jobs Can Now Focus on Account Fields; See Type of Tagging in the Overview; and 1 more update.
Includes Highlights at a Glance; Threads Just a Click Away; Ratings in CSV Uploads; and 1 more update.