1. Create an empty Clusters via the Library
Clusters without any content or highlights can be created from the Clusters Library. To do so, follow these steps:
Navigate to Library > Clusters
Click Add Cluster
An empty Cluster appears
Add a title, description, labels and start enriching it with highlights
Use cases for empty clusters
Add and describe assumptions/hypotheses: each new cluster represents an assumption or hypothesis you have. With a good title and description, NEXT AI will find supporting evidence (highlights) with which you can nurture your assumption.
Add User Stories from your backlog as Clusters and enrich them with evidence: simply add each User Story / Ticket in your backlog as a Cluster. You can afterwards enrich them with highlights as motivation and supporting evidence, ensuring none of your backlog items go without customer evidence.
2. Create a Cluster from an AI chat response
You can ask NEXT's AI chat to craft deliverables, artifacts, assumptions or anything else and convert these into Clusters. This will automatically add the AI-generated content into the Cluster's description, generate a title and add supporting highlights. To get started, follow these steps:
Start an AI chat (either via Ask AI in the top menu or based on a highlight/recording from the library)
Wait for the AI to respond
At the bottom of the chat response, click the "Cluster" icon (stack icon)
Wait for the Cluster to slide in from the right
It will be prefilled with a title, description and highlights the AI found
Tweak if needed and add labels if you like
Note: the title and description will be used to find more related highlights afterwards.
Use cases for clustering from the AI chat
Store deliverables, artifacts or assumptions generated by AI from existing evidence. For example:
Personas
User Journeys
PRDs
Key topics or insights
Executive summaries
3. Create a Cluster from the Highlights Library
If you want to have full control over the highlights that go into the cluster you create, you can create clusters manually from one or more selected highlights. To do so, follow these steps:
Navigate to Library > Highlights
Hover over a highlight to select it
Select any number of highlights you like
At the bottom of the screen, click "Create cluster" in the popup
Wait for the cluster to appear, add a title, description and labels.
Use cases for manually creating clusters
Create assumptions or hypotheses from specific highlights
Manually create insights from selected highlights
Create deliverables or artifacts based on existing evidence with specific highlights
4. Create a Cluster from a single highlight inside a recording
Finally, you can create clusters from a single highlight while inside a recording. To do so, follow the steps below:
Navigate to Library > Recordings
Open a recording
Find a highlight in the panel on the left (underneath the video/audio player)
Hover over the highlight and click the "Share" icon (arrow)
Click "Add to cluster"
In the dropdown, type a name for a new cluster
Click "Create [the name you entered]"
Use cases for creating clusters from single highlights
When you work inside a recording, sometimes you start seeing a pattern in your highlights. You can create a cluster to start building an insight from such highlight. Typical use cases are to convert single highlights into clusters, that represent:
Insights
Top findings
Assumptions or Hypotheses
Bug reports
Etc.
In case you have questions about how to create clusters, or run into any issues, simply start a chat via the pink bubble in the bottom right, or send an email to support@nextapp.co.