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Backups

NEXT AI backs up databases and files on Amazon Web Services (AWS). The platform relies primarily on AWS-managed durability and recovery features, with additional backup and restore procedures defined in NEXT AI’s Disaster Recovery plan. Backups and replicated data are encrypted at rest, monitored, and tested under the DR plan. Deletions propagate to backups per retention policy (full purge typically within less than 60 days).

What we back up & how​

  • Databases: AWS provides continuous durability across multiple Availability Zones, with point-in-time recovery (PITR) and AWS-managed backup capabilities used for recovery operations.
  • Files (media & artifacts): Amazon S3 provides multi-AZ durability by default; where configured, cross-region replication or backup copies can be used for additional disaster-recovery resilience.
  • Logs: See Logging & monitoring for retention specifics.

Frequency, storage & monitoring​

  • Frequency: Recovery data protection is continuous for core AWS-managed stores such as PITR and S3 multi-AZ storage; any supplemental backup jobs follow the configured AWS backup schedule for that workload.
  • Storage location: Primary data remains in the customer-selected AWS Region; additional backup or replication copies may be stored in other configured AWS Regions where the customer's plan or disaster-recovery setup requires it.
  • Security: Backups are encrypted the same way as production data.
  • Monitoring: AWS-native monitoring and alerting are used for backup and restore health checks; failures are triaged through operational incident procedures.

Restore & testing​

  • Restore drills: Disaster Recovery (technical testing) includes restore from backups, AWS recovery validation, and alternate-site exercises at least annually.
  • Objective: The Disaster Recovery plan targets restoring full operations within 24 hours of a disaster/outage.

Standards alignment​

FAQ​

Q: How often are NEXT backups taken?​

Core recovery protections run automatically and continuously through AWS-managed storage controls. AWS point-in-time recovery supports restore to a selected second within the retention window, and S3 stores data durably across multiple Availability Zones.

Q: Are backups encrypted?​

Yes. Backups are encrypted at rest using the same controls as production data.

Q: Where are backups stored?​

On AWS, in the customer-selected primary Region. Additional backup or replication copies may be stored in other configured AWS Regions when required for disaster recovery. File storage uses Amazon S3 across multiple Availability Zones.

Q: Do you test restores?​

Yes—annual Disaster Recovery testing includes restore-from-backup and alternate-site exercises; the plan targets restoring full operations within 24 hours of a disaster/outage.

Q: How long until deleted data is removed from backups?​

Per Data retention & sanitization, backup systems typically purge within less than 60 days after deletion/sanitization.

Q: Which standards does this align with?​

ISO/IEC 27002:2022 control 8.13 (Information backup); DR/contingency practices follow recognized guidance (see NIST SP 800-34 Rev.1).