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Share to Linear

Rick avatar
Written by Rick
Updated this week

Quick start

Connect Linear once in Settings → Integrations → Linear → Connect. Then, from any Thread, Highlight, or Cluster, click Share → Share to Linear → Share. This creates a Linear issue with your insight text and a link back to the video evidence in NEXT AI, so engineering has context to act.

Why integrate with Linear?

NEXT AI captures the why; Linear captures the work. Creating Linear issues directly from NEXT AI turns validated customer signals into actionable issues—with a source link to the video/Thread—so engineers can verify context quickly and move. Linear’s issue model (title + description → assign/route) keeps triage lightweight and fast.

  • What NEXT AI creates: A Linear issue in your configured Linear workspace.

  • What’s included: Title/description built from your insight, plus a link to the video/context in NEXT AI.

  • Where it lands: Your Linear workspace; route/assign/label in Linear as part of triage.

Connect Linear (one-time)

  1. In NEXT AI, click your profile photo (top right) → Settings

  2. Open Integrations → Linear → Connect

  3. Click New connection → enter your Linear workspace URL → Save

  4. The Linear card shows Connected and you’re ready to share.

Note: Linear connects at the teamspace level. Set up the connection in the teamspace where you’ll be sharing from.

Create a Linear issue from NEXT AI

You can share Threads, Highlights, and Clusters to Linear.

  1. Open the item (Thread / Highlight / Cluster)

  2. Click Share → Share to Linear

  3. Optionally edit the text → Share — NEXT AI creates a Linear issue with your insight text and a link back to the source (video + context) in NEXT AI.

Tips

  • Keep the summary line crisp; put details in the description. Linear issues are built around title + description, with team/project/assignee handled in Linear.

  • Name a consistent triage channel in Linear (e.g., a default team or project) and refine after creation—as your process dictates. (A single workspace URL uniquely identifies your Linear workspace.)

Troubleshooting

  • Linear isn’t in the Share menu. Connect it first in Settings → Integrations → Linear.

  • Wrong workspace URL. Re-connect using the correct Linear workspace URL (the unique URL for your Linear workspace).

  • Permission errors. Ensure you’re a member of the target Linear workspace/team with rights to create issues.

  • Bulk creation “rate limited.” If you automate lots of issues, Linear’s API enforces rate limits; stagger requests or batch over time.

FAQ

Q: What exactly does NEXT AI send to Linear?

A new Linear issue using your insight text plus a link back to the original evidence in NEXT AI, so devs can verify context before acting.

Q: Where do these issues land in Linear?

They’re created in your Linear workspace; you can then assign to teams/projects, add labels, and refine as part of your normal triage.

Q: Why create issues from NEXT AI instead of typing them in Linear?

You move customer signal + proof in one step. The source link keeps evidence traceable, reducing back-and-forth during grooming and implementation.

Q: Who can open the NEXT AI link from the Linear issue?

Only people with permission in NEXT AI for that item. Linking from Linear doesn’t bypass NEXT AI access controls.

Q: Can I choose where the issue goes (team/project) when I share?

NEXT AI creates the issue in your Linear workspace; you can route/assign inside Linear after creation to match your team’s workflow. (Name a consistent triage target if you want predictable routing.)

Q: We want to send a lot of issues from NEXT AI—anything to watch for?

Keep issues actionable and concise, and if you automate bulk creation, respect Linear’s rate limits to avoid throttling.

Q: Does NEXT AI upload the actual video to Linear?

No—NEXT AI adds a link back to the video and context so the evidence stays authoritative in NEXT AI while Linear remains your system of action.

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