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Create Usage Alert

Use Billing & Usage to create an alert that warns your team when feature usage reaches a threshold in NEXT.

Usage alerts help your company react before a limit is reached by notifying the people who monitor consumption.

Before You Start​

  • You must have the role Admin in the tenant.
  • You should know which feature and threshold matter most to your team.

Available Alert Types​

Alert typeWhat it tracks
Record minutesImported record minutes used in your workspace.
AI messagesAI query usage.
TranscribeTranscription usage.
Non-media itemsImported memories and other non-media items.

Steps​

  1. Open Settings > Tenant > Billing & Usage.
  2. In Alerts, add a new usage alert.
  3. Choose the feature you want to monitor.
  4. Set the usage threshold and alert recipients.
  5. Save the alert.

When Should I Use This?​

  • When your company wants early warning before usage spikes.
  • When operations or finance teams need automated notification.

Tips​

  • Send alerts to a shared operations email when more than one person monitors usage.
  • Pick thresholds that leave enough time to respond before you reach a hard limit.

Example​

This video shows how to create a usage alert from the Billing & Usage page.

FAQ​

Q: Can I create alerts for different features?​

Yes. You can create alerts for the supported usage features shown in the alert form.