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Create Usage Alert

Use Billing & Usage to create an alert that warns your team when feature usage reaches a threshold in NEXT.

Usage alerts help your company react before a limit is reached by notifying the people who monitor consumption.

Before You Start

  • You must have permission to edit company billing settings.
  • You should know which feature and threshold matter most to your team.

Available Alert Types

Alert typeWhat it tracks
Recording minutesImported recording minutes used in your workspace.
AI messagesAI query usage.
TranscribeTranscription usage.
Non-media itemsImported highlights and other non-media items.

Steps

  1. Open Settings > Tenant > Billing & Usage.
  2. In Alerts, add a new usage alert.
  3. Choose the feature you want to monitor.
  4. Set the usage threshold and alert recipients.
  5. Save the alert.

When Should I Use This?

  • When your company wants early warning before usage spikes.
  • When operations or finance teams need automated notification.

Tips

  • Send alerts to a shared operations email when more than one person monitors usage.
  • Pick thresholds that leave enough time to respond before you reach a hard limit.

Example

This video shows how to create a usage alert from the Billing & Usage page.

FAQ

Q: Can I create alerts for different features?

Yes. You can create alerts for the supported usage features shown in the alert form.