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Deactivate a User

Use Users to turn off access for someone who should no longer be active in your company account in NEXT.

Deactivating a user is useful when someone leaves the organization or should temporarily lose access without deleting their record.

Before You Start​

  • You must have permission to manage company users.
  • Deactivation removes the user's active access to the tenant.

Steps​

  1. Open Settings > Tenant > Users.
  2. Find the user you want to deactivate.
  3. Turn off the user's active status.

When Should I Use This?​

  • When an employee leaves the company.
  • When access should be suspended during a role or policy review.

Tips​

  • Deactivate access promptly when a user should no longer sign in to the tenant.

Example​

This video shows how to deactivate a user from the Users page.

FAQ​

Q: Can I reactivate the user later?​

Yes. If the account remains in the user list, you can turn access back on later.