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Sanitize User

Use Users to sanitize a user when personal data must be removed from the tenant in NEXT.

Sanitizing a user helps you reduce retained personal data while keeping an auditable record that the account once existed.

Before You Start​

  • You must have permission to manage company users.
  • Sanitization should follow your company policy for data removal.

Steps​

  1. Open Settings > Tenant > Users.
  2. Open the action menu for the user.
  3. Select Sanitize.

When Should I Use This?​

  • When a former user’s personal data should no longer remain in the tenant.
  • When you need to support privacy or compliance cleanup workflows.

Tips​

  • Review the user carefully before sanitizing.
  • Follow your internal retention and compliance process before removing personal data.

Example​

This video shows how to sanitize a user from the Users page.

FAQ​

Q: Can I still edit a sanitized user later?​

Sanitized users are meant to represent removed personal data, so they should not be treated like normal active user records.