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Import RSS feeds

Quick start​

Connect RSS in NEXT, enable the Teamspace subscription for this import, and let the scheduled sync pull RSS feed items into NEXT as Highlights.

Why integrate with RSS?​

RSS is useful when important customer or market signal lives outside a system you directly control. Community blogs, changelog feedback, ecosystem content, and external commentary can all be pulled into NEXT through feeds.

  • It gives teams a lightweight ingestion path for external or syndicated content.
  • It helps pull relevant narrative signal into the same place as first-party feedback.
  • It is a flexible option when no native integration exists but the source publishes a feed.

What gets imported​

  • Object in NEXT: Highlights
  • Source objects: RSS feed items
  • Included fields: Item title, item body or summary, source URL, publication timestamp, and source identifiers.

Authentication​

No OAuth flow. The subscription is configured against the RSS feed URL to read.

Connection notes​

  • Create or update the RSS subscription with the feed URL you want NEXT to monitor.
  • Enable the Teamspace that should receive the imported feed items.

Configuration notes​

  • NEXT polls the configured feed and only imports items newer than the last successful sync.
  • Use separate subscriptions if you want different feeds routed to different Teamspaces.

Limitations​

  • Imported detail depends on what each feed publishes in its item payload.
  • Feeds without stable publication timestamps can be harder to backfill precisely.

Troubleshooting​

  • If no items appear, confirm the feed URL is reachable and still publishes valid RSS content.
  • If item text looks sparse, check whether the feed only exposes summaries rather than full content.

FAQ​

What does NEXT create from a feed item?​

Each imported RSS item becomes a Highlight with the feed text and source link.

Do I need an API key for RSS?​

No. RSS imports are configured from the feed URL itself unless your feed is behind some other access control.