Configure Translation

Choose whether transcripts stay in their original language or are translated after transcription.

In the Translation section, you can set a language such as Spanish when your team wants transcripts in a consistent language for review and sharing.

Before You Start

• You must have permission to edit teamspace settings.
• Translation only applies to new transcripts.
• Transcripts are only translated for engines that support translation.

Steps

To configure translation for your teamspace:

1. Open Teamspace Settings > Prepare with AI > Transcriptions.
2. In the Translation section, open the Transcript language dropdown.
3. Select the language you want future transcripts translated into.

When Should I Use Translation?

Use this setting when recordings are captured in multiple languages, but your team wants transcripts reviewed in one shared language.

• Cross-regional customer interviews
• Multi-language sales calls
• Support conversations reviewed by one central team

Tips

• Keep the default Transcript language setting if you want transcripts to stay in their original language.
• Review this setting if your team changes its primary reporting language.
• Use the same translation setting across similar projects to keep transcripts consistent.

Example

This video demonstrates how to select a translation language for future transcripts.

FAQ

Q: Does this affect existing transcripts?

No. This setting only applies to new transcripts created after you change it.

Q: What happens if my transcription engine does not support translation?

Transcripts stay in their original language.

Q: Can I switch back to the original transcript language later?

Yes. Open the Transcript language dropdown again and leave it at the default setting.