Share to Linear
Use Share to Linear when you want to turn a chat, highlight, or cluster in NEXT into a Linear issue with the original context attached.
Linear sharing is configured through a saved workspace URL in Settings → Integrations → Linear. Once the connection exists, you can choose it from the share flow whenever you want to send work to Linear.
Before You Start
- Open the teamspace where you want to configure the Linear connection.
- Have the Linear workspace URL ready.
- Make sure you can create issues in the Linear workspace you want to use.
Steps to Connect (One-Time)
- In NEXT, open Settings → Integrations → Linear.
- Click Connect.
- Create a new connection.
- Enter the Linear workspace URL and save the connection.
- Repeat this setup if you use more than one Linear workspace.
Steps to Share
- Open the chat, highlight, or cluster you want to share.
- Click Share and choose Linear.
- Review the share text and confirm the share.
NEXT creates a Linear issue in the connected workspace and includes a link back to the source in NEXT.
When Should I Use Linear?
- Use Linear when your team triages and manages product or engineering work there.
- Use Linear when you want a lightweight path from customer evidence to an issue.
- Use Linear when you want the issue to start with a direct link back to the original evidence in NEXT.
Tips
- Keep the issue title concise so it is easy to scan in Linear.
- Use the description to capture the broader context and let the NEXT link carry the source evidence.
- If you use multiple Linear workspaces, create separate connections so each share target is explicit.
Troubleshooting
- Linear is not available in the share menu. Connect Linear first in Settings → Integrations → Linear for the current teamspace.
- The workspace is wrong. Check the saved Linear workspace URL and reconnect if needed.
- The share fails with a permission error. Make sure your account can create issues in the connected Linear workspace.
- Bulk sharing starts failing after many requests. Linear rate limits API usage, so stagger large batches if needed.
FAQ
Q: What does NEXT need to connect Linear?
NEXT stores the Linear workspace URL for the connection you create.
Q: Where does the issue appear in Linear?
NEXT creates the issue in the connected Linear workspace. After that, your team can continue routing and triaging it in Linear.
Q: Why does Linear sharing fail?
The most common causes are a wrong workspace URL or missing permission to create issues in that workspace.
Q: Who can open the link back to NEXT from Linear?
Only people who already have permission to view that item in NEXT.
Q: Does NEXT upload the video file to Linear?
No. NEXT creates the issue content and links back to the source in NEXT.