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Create Chat

Use the homepage chat box when you want to start a new question quickly and shape the analysis before you send it.

Choose a chat mode to tell NEXT what kind of output you want. Add a focus when you want to narrow the analysis before you send the chat.

Before You Start​

  • Open the NEXT homepage inside the teamspace you want to analyze.
  • Have a clear question that asks NEXT to identify patterns, themes, or grouped signals.
  • Know which tag, topic, or highlight slice you want the chat to focus on.

Steps​

  1. On the homepage, enter your question in the chat box.
  2. Open the prompt options menu.
  3. Select a chat mode.
  4. Reopen the prompt options menu.
  5. Select Set focus.
  6. Select the focus you want NEXT to use for the chat.
  7. Save the focus.

Which Chat Mode Should I Use?​

  • Clusters: Use this when you want NEXT to group related feedback into broader themes, quantify those themes, and help you drill into the patterns behind them.
  • Hypothesis: Use this when you want to test an assumption, idea, or belief and see evidence that supports or challenges it.
  • Podcast: Use this when you want NEXT to turn findings into an audio-friendly recap that is easier to review or share.
  • Web search: Use this when you want extra outside context from the web alongside the data in your teamspace.
  • Slides: Use this when you want NEXT to turn findings into a presentation-ready slide deck.
  • No mode selected: Leave the chat in its default state when you want a more general answer without shaping the output into clusters, evidence testing, audio, web context, or slides.

Tips​

  • Phrase the prompt around themes or patterns so NEXT has a clear job to do.
  • If you already know the slice of feedback you want to analyze, add chat focus before sending the prompt.

Example​

This example asks about onboarding feedback, switches the homepage chat mode to Clusters, and sets a focus before sending the chat.

FAQ​

Q: Why should I use chat modes?​

Use chat modes when you want more control over how NEXT approaches your question and what kind of output it creates.

Q: What does chat focus change?​

Chat focus narrows the highlights NEXT uses for the answer, which helps keep the output aligned with one topic, tag set, or slice of feedback.

Q: Which data does chat use?​

Chat uses data from your teamspace. Only Web search adds external data, which helps keep answers rooted in your teamspace content by default.