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Use the homepage chat box when you want to start a new question quickly and shape the analysis before you send it.

Choose a chat mode to tell NEXT what kind of output you want. Add a focus when you want to narrow the analysis before you send the chat.

Before You Start​

  • Open the NEXT homepage inside the teamspace you want to analyze.
  • Have a clear question that asks NEXT to identify patterns, themes, or grouped signals.
  • Know which tag, topic, or highlight slice you want the chat to focus on.

Steps​

  1. On the homepage, enter your question in the chat box.
  2. Open the prompt options menu.
  3. Select a chat mode.
  4. Reopen the prompt options menu.
  5. Select Set focus.
  6. Select the focus you want NEXT to use for the chat.
  7. Save the focus.

Which Chat Mode Should I Use?​

  • Use Clusters Mode when you want NEXT to group related feedback into broader themes.
  • Use Hypothesis Mode when you want to test a claim or assumption.
  • Use Evidence Mode when you want the underlying highlights for one topic.
  • Use Podcast Mode when you want an audio-friendly recap.
  • Use Web Search Mode when you want outside web context alongside teamspace data.
  • Use Slides Mode when you want a presentation-ready structure.
  • Leave the chat in its default state when you want a broader exploratory answer and do not need a specialized output shape yet.

Tips​

  • Phrase the prompt around themes or patterns so NEXT has a clear job to do.
  • If you already know the slice of feedback you want to analyze, add chat focus before sending the prompt.

Example​

This example asks about onboarding feedback, switches the homepage chat mode to Clusters, and sets a focus before starting the chat.

FAQ​

Q: Why should I use chat modes?​

Use chat modes when you want more control over how NEXT approaches your question and what kind of output it creates.

Q: When should I stay in the default chat mode?​

Stay in the default mode when you want Chat to behave like a general analyst: exploring the question, finding relevant signals, narrowing the focus, and summarizing what matters without forcing the answer into a specialized structure.

Q: What does chat focus change?​

Chat focus narrows the highlights NEXT uses for the answer, which helps keep the output aligned with one topic, tag set, or slice of feedback.

Q: Which data does chat use?​

Chat uses data from your teamspace. Only Web search adds external data, which helps keep answers rooted in your teamspace content by default.

Q: Why does the chat suggest a focus with zero results?​

This is intentional. If a prompt points to a specific combination of filters, NEXT proposes that focus even when it returns 0 results, so the user can see that there is no matching data for what they asked.

For example, if someone asks for pain points in the USA, NEXT will suggest a focus on [Pain Point] and [USA] - even if there are no pain points from the USA. Dropping the [USA] filter would be misleading because it would return pain points from outside the USA instead.

If chat keeps suggesting tags that narrow the data too much, even though suitable data exists outside that tag, review your tag settings. This can happen when part of the data is not tagged consistently. In that case, opt that tag out of AI focus so the chat will stop suggesting it.